We are closed on Tuesdays from 1-2 pm for staff training

CMC Practice Information

Appointments

Appointments can be made via the CMC on-line booking service and every effort is made to accommodate preferred time and practitioner.  CMC staff will endeavour to contact you if there has been an unforeseen delay or the practitioner has been called away.

If you require additional time with the practitioner, it is important to request a long consultation.  All medical and minor operations including driver licence medicals require additional time.

We offer all routine childhood immunisations.  Please inform the CMC team when booking these appointments.

If you require the services of an interpreter, please let us know.

Book online here

On-Line Claiming

CMC offers online Medicare claiming for patients who have registered their details through Medicare, on paid accounts.  Rebates are paid directly into the patients nominated account within two to three working days.

After Hours

The Condamine Medical Centre no longer provides after-hours service.  For urgent medical attention please call 000 for ambulance assistance or present to the Warwick Hospital Emergency Department, Locke Street, Warwick.  Alternatively, you can contact the St Vincent’s Private Hospital Casualty Department on 4690 4444.

Home Visits

Home visits are available, on request, for regular patients of the CMC, who are unable to attend the centre due to a medical condition.  CMC on-site practitioners are also available to visit patients in hospital and nursing homes.

Telephone Calls

Should you need to contact an on-site CMC practitioner, a message will be taken by our Reception Team.

Referrals to Specialists

When requesting a referral to a specialist, firstly make an appointment to see one of our on-site practitioners who will access the nature and urgency of your individual needs.

Prescriptions

CMC offers:

  • Daily, in-person script clinics for urgent requests.
  • Opportunity to book either on-line or phone appointment with on-site practitioner
  • A telephone request can be made for repeat scripts. These requests may take up to 48 hours to be completed and will incur a fee of $15, depending on the practitioner, and will need to be paid for, prior to collection by the patient or nominated carer.
  • If you are an existing CMC patient and are out of the region and require an emergency script, a $20 fee will be payable prior to script being sent. Please provide the following details:
    • patient name
    • contact telephone number
    • pharmacy name
    • pharmacy contact number and email details
    • medications required
    • current dose

Reminder System

CMC offers a reminder system for patients.  If you do not wish to participate, please let us know.

Minor Operations

The CMC has three modern procedure rooms. A large range of minor procedures are carried out in the rooms, such as excisions, biopsies, hormone therapies.

Equipment Sterilisation

Sterilisation of all minor operation instruments is by a modern autoclave as set by the Australian Standards Association (Standard 4815).  Other equipment such as needles and syringes used at CMC are all disposable.

Test Results

Confirmation of receipt of test results are sent to patients by SMS to your mobile phone or by letter (if we do not have a mobile number listed for you), either stating the results are fine or that you need to book an appointment with one of the on-site practitioners. If the matter is urgent, a practitioner will contact you directly.

Billing Arrangements

The CMC is a mixed billing practice and payment is required at the conclusion of your consultation.  Cash, cheques, eftpos and all major credit cards are accepted.  Additional costs may be incurred if you have extra procedures or tests (the on-site practitioner or a member of the Reception Team will advise you of this).

Do you identify as Aboriginal or Torres Strait Islander?

Your answer will help to provide the best possible care for all Australians.

Submit Your Feedback

Email us at feedback@conmed.com.au

(note – this is a non-reply service however your feedback will be acknowledged)

While we believe that any concerns you may have are best dealt with within the practice, we also provide you with the following details, should you feel you need to take the matter to a third party.

Office of the Health Ombudsman

PO Box 13281

Brisbane Qld 4003

Phone 133 646

Website: www.oho.qld.gov.au