We are closed on Tuesdays from 1-2 pm for staff training

Frequently Asked Questions

You can check-in at the receptionist area, or you can use a self-check-in Kiosk to avoid a long queue. 

Doctors comments on your results are sent to you via SMS (text). If you have any concerns regarding results, please make an appointment to see your doctor. 

  • Acupuncture
  • Asthma Management
  • Audiograms (Hearing Test)
  • Children’s Immunisation
  • Chronic Disease
  • Cryotherapy
  • Diving Medicals
  • ECG (Heart Check)
  • Echocardiograms
  • Employment Medicals
  • Family Planning
  • Hormone Replacement Therapy
  • Insurance Medicals
  • Management / Care Plans/ Diabetes
  • Men’s/Women’s Health Checks
  • Minor Surgical Procedures
  • Preventative Medicine
  • Q Fever Clinics
  • Skin Excisions and Grafts
  • Spirometry (Asthma Check)
  • Stress Management
  • Sunspots and mole checks
  • Travel Medicine
  • Weight Management

Yes we do, If you are requiring the services of an interpreter we can organise this for you if you let us know when making your appointment. Alternatively, you can phone the service directly on 13 14 50.

No, CMC does not provide medical services outside of operating hours. For any medical emergencies please contact 000 and/or attend the Accident & Emergency department at the Warwick Hospital.

Condamine Medical Centre opening Hours:

Monday – Friday: 8 am – 6 pm (phone lines 8:15 am to 5:15 pm)
Saturday: 8.30 am – 12 pm (phone lines 8:30 am to 11:30 am)
Sunday: 9 am – 11.30 am (phone lines 9 am to 11 am)

 

Yes, Condamine Medical Centre is a Smoke-Free Zone, including the car park area.

Prescriptions for routine medications can be obtained without a consultation but only at your doctor’s discretion (usually only if you have been seen within the past 3 months). These require at least 48 hours’ notice and will incur a fee upon collection. Repeat scripts can be obtained online through AMS connect app.

Condamine Medical Centre offers a reminder system in preventative health checks for patients. If you do not wish to participate in these programs, please let us know.

Yes you can, however unfortunately despite our best efforts sometimes this is not always possible, and we therefore suggest you have a second “preferred” doctor whom you could see in the absence of available appointments with your “own doctor”. You may find the online booking system improves access to the doctor of your choice. Our staff will certainly endeavour to provide you with your preference where possible.

CMC is a mixed-billing practice. Payment is expected at time of consultant – cash, Eftpos and major credit cards (except American Express) are accepted. We do not provide an account system. Late payments will incur a $10 administration fee.

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An eScript is a prescription that is electronically generated and sent to your mobile phone or computer. You can use an electronic prescription, in the same way as a paper prescription, to get medicines from your pharmacy.

Yes, paper prescriptions are still available. You can choose to have either a paper or an electronic prescription.

When your Doctor writes your electronic prescription, they will send you a ‘Token’ which is an electronic message sent to your mobile phone or computer.

Your pharmacy can verify which token has been used. Once you have your medicine, you should delete the token that was used to get that medicine.

If you lose your token, you will need to ask your doctor to cancel the electronic prescription and issue a new one.  The doctor will send you a new token.

You can go to the pharmacy and they will use your token to unlock the electronic prescription and supply your medicines.

As is currently the case with paper prescriptions, a family member or agent may collect your medicines for you. You will need to send them the token with the QR code so they can give it to the pharmacy to unlock the electronic prescription.

Check with your pharmacy to see if they do home delivery and if you can forward your token to them.  If so, there is no need to go into the pharmacy.

You can check that you have received your token before you leave the CMC or finish your telehealth consultation, so you know it is from your doctor.

You can check that your details are up to date when you arrive at the CMC through the check in kiosk. You can also check your details when you book on-line or face to face with one of the Reception team members.

It would need to be cancelled and sent to the correct mobile phone number.

Yes, all repeats issued with the initial electronic prescription will also be electronic. Any repeats will have new tokens issued once the prescription is dispensed. You will need to keep the new token for the next time you need the medicine.